jeli333 Privacy Policy

1. Introduction

This Privacy Policy ("Policy") is issued by jeli333 ("jeli333", "we", "us", "our") and applies to all personal data collected, processed, and stored in connection with your use of the jeli333 website at jeli333.net, its associated mobile interfaces, and all related services and features (collectively, the "Platform").

jeli333 is committed to protecting the privacy and security of the personal information entrusted to us by Filipino players and site visitors. We process personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173, "DPA"), its Implementing Rules and Regulations ("IRR"), the issuances of the National Privacy Commission ("NPC"), and the regulatory requirements of PAGCOR governing online gaming operators in the Philippines.

By registering for a jeli333 account, accessing the Platform, or using any of our services, you acknowledge that you have read and understood this Policy and that you consent to the collection and processing of your personal data as described herein. If you do not agree to this Policy, you must not access or use the jeli333 Platform.

This Policy should be read alongside jeli333's Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data We Collect

jeli333 collects the following categories of personal data from players and Platform visitors:

2.1 Identity & Registration Data

• Full legal name as it appears on a Philippine government-issued ID
• Date of birth (used to verify the 21+ age requirement under PAGCOR regulations)
• Gender
• Nationality and country of residence
• Username selected at registration

2.2 Contact Data

• Email address registered to your jeli333 account
• Philippine mobile number used for account verification and two-factor authentication
• Residential address in the Philippines (required for KYC verification)

2.3 Identity Verification (KYC) Data

• Copies or scans of Philippine government-issued identification documents (e.g., PhilSys National ID, LTO Driver's Licence, Philippine Passport, UMID, SSS ID, PRC ID, Voter's ID)
• Selfie photographs submitted alongside KYC documents
• Proof of address documents such as utility bills or bank statements issued in the Philippines

2.4 Financial & Transaction Data

• Deposit and withdrawal history in Philippine Pesos (PHP)
• Payment method details including GCash account references, Maya references, bank account details (BPI, BDO, Metrobank, UnionBank), 7-Eleven CLiQQ transaction references, Coins.ph references, and USDT TRC20 wallet addresses
• Transaction amounts, dates, and reference numbers
• Bonus and promotional credit history

2.5 Gaming Activity Data

• Game play history including titles played, bet amounts, results, and session durations
• Sports betting selections, stake amounts, and settlement outcomes
• Bingo session participation records
• Responsible gaming tool settings including deposit limits, session limits, and self-exclusion status

2.6 Technical & Device Data

• IP address and approximate geolocation derived from IP
• Device type, operating system, and browser type and version
• Unique device identifiers
• Platform access logs including login timestamps and session durations

2.7 Communications Data

• Records of live chat conversations with jeli333 support agents
• Email correspondence with jeli333's support and compliance teams
• Feedback and survey responses submitted voluntarily

3. How We Collect Your Data

jeli333 collects personal data through the following means:

• Directly from you — when you register for a jeli333 account, complete KYC verification, make a deposit or withdrawal, contact support, or submit any form on the Platform.
• Automatically through the Platform — via cookies, server logs, and similar tracking technologies that record your interactions with the jeli333 website and gaming interfaces. See Section 9 for full details on cookies.
• From third-party KYC and payment providers — jeli333 uses licensed third-party identity verification and payment processing services that may provide us with data about you as part of the verification or transaction process.
• From regulatory and fraud prevention bodies — in accordance with PAGCOR compliance obligations, jeli333 may receive or cross-reference data from regulatory databases and licensed fraud prevention services.

4. How We Use Your Data

jeli333 processes your personal data for the following purposes:

• Account creation and management — to register your jeli333 account, verify your identity, and manage your player profile.
• KYC and regulatory compliance — to fulfil PAGCOR-mandated identity verification obligations and comply with the Anti-Money Laundering Act of 2001 (Republic Act No. 9160) as amended.
• Transaction processing — to process PHP deposits, withdrawals, and bonus credits via your chosen Philippine payment methods including GCash, Maya, BPI, BDO, and others.
• Service delivery — to provide access to jeli333's full suite of casino games, live dealer games, sports betting markets, bingo, and slots.
• Customer support — to respond to queries, complaints, and disputes raised through live chat or email.
• Responsible gaming — to monitor gaming patterns for signs of problem gambling, enforce deposit and session limits set by players, and administer self-exclusion requests.
• Security and fraud prevention — to detect, investigate, and prevent unauthorised account access, bonus abuse, money laundering, and other prohibited conduct.
• Platform improvement — to analyse aggregated usage data and improve jeli333's website performance, game selection, and user experience for Filipino players.
• Marketing communications — to send promotional offers, bonus notifications, and game announcements to players who have opted in to receive such communications. See Section 14 for opt-out options.
• Legal obligations — to comply with applicable Philippine laws, respond to lawful requests from PAGCOR, law enforcement, and judicial authorities, and to exercise or defend jeli333's legal rights.

5. Legal Basis for Processing

Under the Data Privacy Act of 2012, jeli333 relies on the following legal bases for processing your personal data:

Processing Purpose	Legal Basis
Account registration and management	Contractual Necessity
KYC identity verification	Legal Obligation
Transaction processing	Contractual Necessity
Fraud prevention and security monitoring	Legitimate Interest
Responsible gaming monitoring	Legal Obligation
PAGCOR regulatory reporting	Legal Obligation
Marketing communications	Consent
Platform analytics and improvement	Legitimate Interest

Where jeli333 relies on consent as the legal basis for processing, you have the right to withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

6. Sharing Your Data

jeli333 does not sell your personal data to third parties. We share personal data only in the following limited circumstances and only to the extent necessary for the specified purpose:

6.1 Licensed Service Providers

jeli333 engages third-party service providers under contractual data processing agreements to assist with identity verification (KYC), payment processing, fraud detection, customer support infrastructure, and Platform analytics. These providers are contractually prohibited from using your data for any purpose other than the specific service they are engaged to provide.

6.2 Gaming Software Providers

Certain game-related activity data (such as player session identifiers and bet records) may be shared with the third-party gaming software providers whose games are available on the jeli333 Platform, solely for the purpose of delivering the game experience and resolving disputes.

6.3 Regulatory Authorities

jeli333 is required to share player data with PAGCOR and other relevant Philippine regulatory bodies as part of its licensing obligations. This includes transaction monitoring reports required under the Anti-Money Laundering Act and any mandatory reporting obligations imposed by the Anti-Money Laundering Council (AMLC).

6.4 Law Enforcement & Courts

jeli333 may disclose personal data to Philippine law enforcement agencies, courts, or other public authorities where required to do so by applicable law, valid legal process, or in connection with the investigation or prosecution of illegal activity affecting jeli333 or its players.

7. International Data Transfers

Some of jeli333's third-party service providers — including certain gaming software providers and technical infrastructure partners — may be located outside the Philippines. Where personal data is transferred to a jurisdiction that does not provide an equivalent level of data protection to that afforded under Philippine law, jeli333 will implement appropriate safeguards to protect your data, which may include standard contractual clauses approved by the NPC or equivalent contractual protections.

By using the jeli333 Platform, you acknowledge that your personal data may be transferred to and processed in countries outside the Philippines in accordance with the safeguards described above.

8. Data Retention

jeli333 retains your personal data for as long as your jeli333 account is active and for such additional period thereafter as is required or permitted by applicable Philippine law. In particular:

• KYC verification documents and transaction records are retained for a minimum of five (5) years following account closure in accordance with PAGCOR requirements and the Anti-Money Laundering Act.
• Gaming activity records are retained for a minimum of three (3) years following account closure.
• Customer support communications are retained for a minimum of two (2) years following the closure of the relevant support case.
• Marketing consent records are retained for as long as they are needed to evidence your consent or withdrawal of consent.

Where data is no longer required for the purposes for which it was collected and no legal retention obligation applies, jeli333 will securely delete or anonymise the data.

9. Cookies & Tracking Technologies

The jeli333 Platform uses cookies and similar tracking technologies (including web beacons and local storage objects) to operate effectively and to improve your experience as a Filipino player. The main categories of cookies used by jeli333 are as follows:

9.1 Strictly Necessary Cookies

These cookies are essential for the jeli333 Platform to function. They maintain your login session, store your language and currency preferences, and enable core Platform features such as the cashier and game loading. These cookies cannot be disabled without preventing the Platform from functioning correctly.

9.2 Analytics Cookies

jeli333 uses analytics cookies to understand how players navigate the Platform — for example, which pages are visited most frequently, how long players spend in the casino lobby, and where technical errors occur. This data is aggregated and used exclusively to improve the jeli333 experience. You can opt out of analytics cookies through your browser settings.

9.3 Functional Cookies

Functional cookies remember your preferences and personalise your jeli333 experience — for example, remembering your recently played games, your preferred payment method in the cashier, or your display settings. Disabling these cookies may affect your Platform experience.

9.4 Managing Cookies

You can control and manage cookies through your browser's settings. Please note that disabling strictly necessary cookies will prevent you from logging in to or using the jeli333 Platform. Most browsers allow you to view, delete, and block cookies from specific websites; consult your browser's help documentation for instructions.

10. Your Data Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, jeli333 players in the Philippines have the following rights in relation to their personal data:

Right	What It Means for jeli333 Players
Right to be Informed	You have the right to be told what personal data jeli333 holds about you, why we hold it, and how we use it — which is the purpose of this Policy.
Right of Access	You may request a copy of the personal data jeli333 holds about you at any time. jeli333 will respond to verified access requests within 15 business days.
Right to Rectification	If any personal data jeli333 holds about you is inaccurate or incomplete, you have the right to request correction. Some data corrections may require re-verification via KYC.
Right to Erasure	You may request deletion of your personal data where it is no longer necessary for the purpose for which it was collected. This right is subject to jeli333's legal retention obligations under PAGCOR and AMLA requirements.
Right to Object	You may object to jeli333 processing your personal data on the basis of legitimate interest, including for direct marketing purposes. Marketing opt-outs take effect immediately.
Right to Data Portability	You may request that jeli333 provide your personal data in a structured, commonly used, and machine-readable format for transfer to another controller where technically feasible.
Right to Withdraw Consent	Where processing is based on your consent (e.g., marketing communications), you may withdraw that consent at any time without affecting prior processing.
Right to Lodge a Complaint	If you believe jeli333 has violated your data privacy rights, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

To exercise any of the above rights, contact jeli333's Data Protection Officer at [email protected] with the subject line "Data Privacy Rights Request". jeli333 may require you to verify your identity before processing any data rights request.

11. Children's Privacy & Age Restriction

jeli333 enforces this age restriction through its KYC verification process, which requires all players to submit valid Philippine government-issued ID confirming they meet the minimum age requirement before any withdrawal can be processed. If you have reason to believe that a person under the age of 21 has registered on the jeli333 Platform, please contact [email protected] immediately.

12. Security Measures

jeli333 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• Transport Layer Security (TLS): All data transmitted between your device and the jeli333 Platform is encrypted using TLS.
• Data encryption at rest: Sensitive player data stored on jeli333's servers is encrypted.
• Access controls: Access to personal data is restricted to jeli333 personnel and authorised service providers who require it to perform their specific duties, subject to confidentiality obligations.
• Two-factor authentication: jeli333 supports and encourages the use of two-factor authentication (2FA) to protect player accounts from unauthorised access.
• Regular security reviews: jeli333's technical infrastructure and data processing systems are subject to regular security assessments.
• Incident response procedures: jeli333 maintains documented procedures for responding to personal data breaches, including notification to affected players and the NPC where required by law.

13. Third-Party Services

The jeli333 Platform integrates with third-party services including gaming software providers, live dealer studios, payment gateways (GCash, Maya, BPI, BDO, Metrobank, UnionBank, Coins.ph), and KYC verification platforms. These third-party services operate under their own privacy policies and data processing terms. jeli333 conducts due diligence on all third-party partners to ensure they maintain adequate data protection standards, but jeli333 cannot accept responsibility for the independent data processing activities of third parties.

The jeli333 website does not contain links to third-party external websites. Any interaction you have with third-party payment gateways (for example, completing a GCash payment on the GCash platform) is governed by that third party's own privacy policy.

14. Marketing Communications

jeli333 will only send you direct marketing communications — including emails about bonus promotions, new game releases, tournament announcements, and special offers for Filipino players — if you have provided your express consent at registration or at a later date through your account settings.

You may withdraw your consent to receive marketing communications from jeli333 at any time by:

• Clicking the "Unsubscribe" link included in any jeli333 marketing email;
• Updating your communication preferences in your jeli333 account settings; or
• Contacting jeli333 support at [email protected] with a marketing opt-out request.

Opting out of marketing communications will not affect transactional and account-related communications, such as withdrawal confirmations, KYC status updates, responsible gaming notifications, and security alerts, which jeli333 sends as part of its contractual and regulatory obligations.

15. Amendments to This Policy

jeli333 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable Philippine law, or PAGCOR regulatory requirements. When material changes are made to this Policy, jeli333 will notify registered players via email to the address associated with their account and will update the "Last Updated" date displayed at the top of this page.

Your continued use of the jeli333 Platform following the effective date of any amended Privacy Policy constitutes your acknowledgment of and agreement to the updated Policy. If you do not accept any amended Privacy Policy, you must cease using the Platform and may close your account by contacting jeli333 support.

16. Contact & Data Protection Officer

jeli333 has designated a Data Protection Officer ("DPO") responsible for overseeing compliance with this Privacy Policy and applicable Philippine data protection law. If you have any questions, concerns, or requests relating to this Policy or to jeli333's processing of your personal data, you may contact the DPO through the following channels:

• Email: [email protected] (subject line: "Data Privacy Rights Request")
• Live Chat: Available 24/7 on the jeli333 Platform
• Support Hours: Philippine Time (UTC+8), 24 hours a day, 7 days a week

If you are not satisfied with jeli333's response to your data privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012.

jeli333 aims to acknowledge all written privacy enquiries within one (1) business day and to resolve data rights requests within the timeframes prescribed by RA 10173 and its IRR.